In Traditional Chinese Medicine, "Jing" means "inner essence" and represents our primordial energy. it is this ethereal spirit that powers growth, renewal and radiance. At Jing Botanics, our mission is to blend this concept of inner vitality with the transformative power of botanical actives. Combining the timeless wisdom of Eastern herbalism with advancements in scalp science, we create high-performance products that help you achieve your fullest self.

Our products are made as sustainably as possible with packaging that is recyclable. We also plant one tree for every purchase you make.

We produce our products in Korea with globally sourced ingredients.

Yes! All our products are 100% cruelty free and vegan.

We source our ingredients responsibly, prioritizing sustainability and ethical practices. Our TCM ingredients are sourced from trusted suppliers who adhere to traditional methods, while other ingredients are obtained from reputable sources that meet our high standards for quality and sustainability. The processing of these ingredients is done with care to retain their purity and effectiveness.

Yes, our serum is free from sulfates, parabens, phthalates, formaldehydes, silicones, DEA, artificial fragrance, synthetic colors and hormone-free harsh chemicals. We align with clean beauty standards, ensuring safe and conscientious care for your hair and scalp.

We are currently available with worldwide shipping here at www.jingbotanics.com. We are working on expanding distribution and look forward to being at a store near you soon!

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping and Returns

We ship from Singapore to Australia, Belgium, Brunei, Canada, China, Denmark, France, Germany, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Malaysia, the Netherlands, New Zealand, Norway, the Philippines, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, the United Kingdom, the United States, and Vietnam.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

For seamless and efficient delivery to your doorstep, we use a dynamic shipping aggregator that selects the best shipping method tailored to your specific location. This ensures that you receive your Jing Botanics order through the most suitable carrier for your region, balancing speed and cost to offer you the optimal shipping experience.

Once your order has been placed, it cannot be changed or canceled. For any enquiries, please contact hello@jingbotanics.com

Once an order has shipped, tracking information can take 24-48 hours to update. If it’s been more than 48 hours and your order still shows no movement, please email us at hello@jingbotanics.com 

Upon shipment of your package, you will receive an email confirming your package shipment information and a link to track the package.

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

We package our products safely and securely to avoid damages. All sales are considered final. We do not offer exchanges or returns, unless in the event of defective products or incorrect products received. If you have any enquiries, please contact us at hello@jingbotanics.com

We accept all major Credit Cards (Visa, Mastercard, American Express and Discover), Paypal, and GooglePay.

The longevity of the serum depends on usage frequency and the amount used per application. Generally, a bottle should last approximately 1 month with daily use.

It can be applied to damp or dry hair daily, so you can use the serum at any time of the day. Some prefer using it at night as part of their bedtime routine, while others apply it in the morning.

It varies for everyone but as a general rule, a full dropper should be enough to cover the entire scalp and if you’d like to apply some to your hair, another half to full dropper (depending on the hair length) would be great.

• Promotes hair growth and reduces shedding 
• Fosters a healthy and balanced scalp microbiome
• Soothes and calms scalp irritation
• Enhances scalp’s natural moisture barrier function
• Strengthens hair at the roots to prevent brittleness 
• Encourages natural hair shine and volume

Section hair and apply directly to roots and scalp. 2 to 4 drops per section. Massage into scalp thoroughly with fingertips. For longer hair, apply serum to fingertips and work from mid-length to hair ends. Use daily to clean scalp for best results. Can be applied to damp or dry hair. Leave in and do not rinse out.

When applied directly to the scalp with the pipette and massaged in with your fingers, the serum only takes a few minutes to absorb.

Yes, our serum is formulated to be gentle and is suitable for those with sensitive scalps. However, we recommend a patch test before regular use.

Our serum is formulated to be lightweight and non-greasy, minimizing the likelihood of leaving your hair oily.

Indeed, our serum is designed to hydrate and soothe the scalp, reducing dryness and irritation.

Yes, it is designed for all genders and caters to various hair types and scalp conditions, making it suitable for everyone.

Absolutely. Our serum is safe for use on coloured or processed hair, and is especially useful for chemically-damaged hair. Its gentle formulation ensures it won't interfere with your hair treatments.

Our serum is designed for adults of all ages. However, if you have specific medical conditions, we advise consulting with a healthcare professional before use. 

Yes, the serum helps hydrate the scalp and keep it moisturized. This should help with flakiness and dandruff.

Our serum promotes healthy hair growth, which can lead to fuller looking hair.

Yes, it is formulated with a rich blend of ingredients that can help stimulate healthy hair growth.

We have formulated our formula with generally recognised safe ingredients for pregnancy and breastfeeding. However, individual responses may vary and we recommend consulting your healthcare provider before use.

Hair loss, whether from postpartum, aging, or genetics, is a natural occurrence. Our serum aims to elevate your hair and scalp health to its best, improving overall condition and appearance amidst these changes.

Our serum blends traditional Chinese medicine (TCM) principles with modern science and went through a rigorous 2 year R&D process.  It's formulated with a unique 18 herb and botanical extract known for their hair and scalp benefits, setting it apart from conventional serums.

Yes, our serum is free from sulfates, parabens, phthalates, formaldehydes, silicones, DEA, artificial fragrance, synthetic colors and hormone-free harsh chemicals. We align with clean beauty standards, ensuring safe and conscientious care for your hair and scalp. We are also cruelty-free and vegan.

Yes! We find that our serum is able to help balance out some of the side effects of using chemical treatments, such as scalp dryness and irritation.

The bottle retails for SGD$68 for customers based in Singapore and USD$48 for all other countries.

All wholesale inquiries can be directed to hello@jingbotanics.com

For press opportunities and inquiries, please reach out to hello@jingbotanics.com.

We are always interested in new collaboration opportunities! We'd love to chat, please drop us an email at hello@jingbotanics.com